Due to the nature of the products we sell, we cannot accept returns and do not provide refunds. It is therefore your responsibility to ensure the content of the product meets your needs. Arx Research staff is available to discuss the content of the products in more details to help you make the right decision for purchase. In the event you are dissatisfied with your order for any reason, please contact us to determine an acceptable solution.

Based on the nature of the products available through Arx Express memberships, fees incurred for access to the research document database are non-refundable.

Our office hours are Monday to Friday, 9 am to 5 pm US Eastern Time. You can contact us by phone at +1 508-785-9006 or by email at info@arxresearch.com.