MSL Training and Performance Tracking: Building High Quality Field Medical Teams

$1,690.00

Combo reports: Rigorous MSL Training and Performance review programs are critical to the success of Medical Science Liaisons and their company. This special offer merges two of our best-selling reports presenting an assessment of current training and performance review practices based on feedback from 59 executives across 46 organizations from 21 countries across Asia, Europe, Latin and North America. The analysis provides current profiles of training programs and performance reviews, benchmarks on content and hours of training, optimal models for on-boarding and continuous training programs and a template for performance assessment.

Number of pages: 93 (42/51)
Format: Full study, PDF

Price: Single-User License ONLY Special $1,690 
(for Site and Enterprise Licenses, please contact us)

Description

This 2-report combo deal provides Medical Affairs professionals with exclusive MSL training and performance metrics – insights that cover MSL career from on-boarding to continuous training and performance tools throughout the various phases of product support. Rigorous MSL Training and Performance review programs are critical to the success of Medical Science Liaisons and their company. Medical Science Liaisons (MSLs) need to uphold higher standards, and develop and maintain quality relationships with thought leaders. Thought leaders often sense “green” and stale MSLs and will give more time to those who are up-to-date on recent publications, product features and industry highlights than those who rehash the same content from one meeting to another or simply are “behind the eight ball”. Therefore, the need for first-class MSLs is imperative to the success of both the MSLs and their organizations.

Establishing proven and rigorous on-boarding training programs is critical to ensure new hires gain the ability to conduct their assigned tasks quickly and for companies to actually benefit from having new employees with higher job satisfaction who can contribute to the organization in a timely fashion.

Upper Level Management, MSL Managers and MSLs have struggled with establishing appropriate practices to evaluate a MSL’s work. We find the issue mainly lies in the nature of the MSL function, a function that evolves with a product, from early phases to maturity. Whereas the set of activities of a MSL stays fairly the same throughout, they are applied to various degrees based on where the supported products are in their lifecycle.

Study Contents – Training

Respondents’ Profiles
-Working Environments
-Profiled Companies

The Challenges of Training a Growing Cohort of MSLs
-Status of Team Deployment
-Future Expectations
-MSLs Education Profile
-Common Training Pitfalls

On-Boarding Training Programs
-Existence of Formal Programs
-Functions Involved in Training Process
-Content of On-Boarding Training
-Hours of Training Provided for Each Subject
-Methods of On-Boarding Training
-Hours of Training Provided though Each Method
-Key Metrics on Hours of On-Boarding Training
-Final Review and Testing Procedures

Continuous Training Programs
-Existence of Formal Programs
-Frequency of Continuous Training
-Functions Involved in Training Process
-Content of Continuous Training
-Hours of Training Provided for Each Subject
-Methods of Continuous Training
-Hours of Training Provided though Each Method
-Key Metrics on Hours of Continuous Training

Company Profiles
-Real-world Profiles
-Training Profile A – Top-10 Company
-Training Profile B – Top-20 Company
-Training Profile C – Top-10 Company
-Training Profile D – Top-30 Company
-Training Profile E – Top-20 Company

Key Practices and Development of Training Model “Outlines”
-Degree of Intensity of Training Programs
-Development of Training Model “Outlines”

Study Contents – Performance

Respondents’ Profiles
-Working Environments
-Profiled Companies

The Medical Liaison Function Landscape
-Status of Team Deployment
-Future Expectations

Typical Key Metrics
-Typical Activities – Pre-launch
-Typical Activities – Post-launch
-MSLs’ Involvement in Product Lifecycle
-KOL Interactions Focus
-Number of Thought Leader Relationships
-Frequency of Interactions
-Length of In-Person Visits

Performance Reviews
-Common Pitfalls
-Frequency of Reviews

Reviewing Performance Reviews
-The “One-Phase” Approach
-The “Two-Phase” Approach
-The “Three-Phase” Approach
-The “Four-Phase” Approach
-Assessment of Selected Evaluation Criteria

Factors Influencing KOL Relationships

A “Consensus” Roadmap for MSL Performance Reviews

Licensing Authorizations

Arx Research grants purchasers a non-exclusive, non-transferable license to access and use the report(s) as determined and allowed through the purchase of the report(s). Purchasers may not distribute, copy or reproduce in any fashion or format, any portion of the report(s) outside the limitations of the license without Arx Research prior written permission.

Single-User License:  The purchase of one copy of each report authorizes the use of the report(s) by one person

Multi-Users License: The purchase of this license for the same report(s) authorizes the use and dissemination of the report(s) for 2 and more users within a team or company.

 

Contact us for more details and benefit from multi-report purchase discounts.

 

Purchasing Options

Online: Credit Cards, Paypal: Delivered immediately and automatically to the email address provided during the transaction.

Invoice: Check, Wire Transfers, Automatic Bank Check (ACH): Delivered electronically upon full payment or Purchase Order confirmation. Contact yanis.saradjian@arxresearch.com to initiate the process.

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